Returns Policy

* Although we will always try our best to package your order and ship it the next business day, please allow 2-3 days for normal processing times and an additional 3-5 days during high-volume periods (i.e. new collection release).
 * Most orders will be shipped via USPS Priority or First Class for items weighing less than 15oz. Customers will receive tracking information via email once their orders are shipped out.  
 * If tracking indicates that your order has been delivered, we are not liable for your undelivered/lost claims.
 All returns must be pre-authorized by one of our customer service reps. To return your product, you should mail your product to our address below and provide us with a tracking number so we can confirm it. You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.  
To complete your return, we require a receipt or proof of purchase along with a return authorization by us (via email)